DIRECTSAT USA | Trusted Fulfillment Solutions Nationwide
DirectSat USA, a UniTek Global Services Company, provides fulfillment installation, upgrade and maintenance services for major satellite content providers with experience in routing, inventory, quality and service performance. We are proud to be a home service provider (HSP) to the country’s largest Satellite Television provider, DIRECTV, in selected geographic markets.
Other great broadband satellite Internet providers –ViaSat and HughesNet – also trust DirectSat to represent their brands. We are deftly meeting the customer demand for innovative home monitoring, automation and energy management solutions. We are ready to serve your satellite installation needs including:
• Upgrade Installation
• Mover Installation
• Service Calls
Our Unique Advantages – Your Complete Solution
Our focus is on the end-user service experience to ensure customer retention. A job is not complete until the customer is trained on the product and delighted with its capabilities. With 100 percent of our U.S. vehicles on Global Positioning Systems (GPS), we are driving efficiencies in technician routing, providing both operational and financial benefits to our customers. We are utilizing robust daily and weekly reporting to highlight exceptions and drive accountability and quality service.
Your customers are our customers and your brand is an extension of ours. We look forward to serving the evolving needs of satellite subscribers, the expansion of high definition video programming and ever improving in-home automation solutions with unparalleled installation, upgrade and maintenance services for new and existing customers.